This page provides access to a variety of resources. Over time we intend that it should become a valuable source of information and guidance for our customers.
Feel free to let us know what you would like to see here.
- Coping with exams
This brief note is aimed at those of you who have not sat an examination for a while. It won't guarantee a pass but it may give you ideas on how to tackle a paper.
The Art of Exams - PDF 32kb
- Non-Functional Requirements
Requirements are requirements but the difference between functional and non-functional causes problems for some. This paper is the first of a series addressing requirements and requirements gathering.
Functional or What? - html page
- Testing Non-Functional Requirements
Confused by Functional Requirements, Non-Functional Requirements and Acceptance Criteria? This note aims to clarify the differences through some easy examples.
What are these Acceptance Criteria? - html page
- Planning with Milestones
This paper was written a while ago but is still relevant today - anything that can help with managing projects must surely be useful.
Milestones not Millstones - PDF 112kb
- Information or Data?
Keith Gordon discusses the abiding question of the difference between data and information.
Information or Data - PDF 66kb
- Communication Rant
It's obvious that the author needs to get out more! A very personal rant on the ills of communication.
Communication - PDF 33kb
- Viewpoints and Perspectives
A brief discussion of perspectives in the context of Soft Systems and the British Railway system.
Viewpoints and Perspectives - html page
- Business Events
Events are a powerful tool fpr Business Analysis. This first note in a series starts with some definitions and sets the scene.
Business Events - html page