Skills development tutorials

Course groups:

Personal development skills
Training skills
Customer service and sales
Supervisory skills
Management skills

Business/Systems analysis
Data management
Application design

Project management

ISEB Business Systems Development courses

Graduates/New hires

Skills development tutorials

Course of the month

Course directory

Public schedule and prices

Terms of business

These half day tutorials are about processes and techniques. The topics are neither new nor unfamiliar but they are the kinds of topics where fresh ideas, practice, and time to think, will improve the effectiveness of any team and its members. Read our rationale for this series.

Problem Analysis and Problem Solving
A guide to understanding and solving problems

Milestone Planning
How to plan to deliver results that are fit for purpose

Risk Management
How to analyse and manage risk

Project Initiation
How to get a project started and on track from day one

Describing Business Processes
How to describe a business process and assess performance and cost

Activity Based Costing
How to document the resources, resource consumption and costs for a business process

Introduction to the UML
An introduction to the de facto standard for modelling objects

Dynamic Modelling
Validating system requirements with executable specifications

Creativity
For the 90% of the population who are non-creative, but would like to be

Motivation
How to apply motivation techniques that are guaranteed to get results

Inspirational Leadership
How to make the transition from being a manager to an inspirational leader

High Performing Teams
How to create high performing, self-managing teams