Improving the Appraisal Process

How to make the achievement of objectives a reality

Course contents:

Course benefits

Who should attend

Prerequisites

What you will learn

What you will cover

How you will learn

Duration and availability

Course of the month

Course directory

Public schedule and prices

Terms of business

Course benefits:

All organisations need to improve their performance. Key to this is to get the best from staff, no matter how benign or difficult the economic climate may be. The appraisal process can be a powerful tool in improving performance through using it to set people up for success. But appraising others can be a difficult task.

This course teaches you how to prepare for and to conduct an appraisal interview and subsequently measure performance against objectives.

By following the messages taught on this course organisations have a greater guarantee of improving performance and of achieving year-on-year improvements in productivity and competency.

Who should attend:

Typical attendees should currently be managers, supervisors or team leaders who have a responsibility for appraising and setting objectives for their staff.

Prerequisites:

There are no prerequisites for this course.

What you will learn:

On successful completion of this workshop, attendees will be able to:

• Define the appraisal cycle
• Differentiate between alternative appraisal processes
• State the three components of the appraisal process
• Conduct a performance appraisal
• Carry out ongoing improvement and performance measurement

What you will cover:

• Appraisal cycle - relationship to company objectives; cycle steps - preparation, appraisal, action
• Alternative appraisal processes - 360 degree; performance; criteria-based; pro's and con's
• Components of the process - performance, competence, measurement
• Conduct of the appraisal - environment and facilities; planning the room; informing the appraisee; having the evidence available; completing the appraisal form; gaining sign-off; setting people up for success
• Improvement and measurement - building for success; measuring performance against targets; MBWA; improving existing systems and proceses

How you will learn:

Learning is achieved through a combination of formal lectures, exercises and role play simulations, including completing appraisal documentation to simulate the process.

Duration and availability:

One day non-residential. In-house only.

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