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Course contents:
Course benefits
Who should attend
Prerequisites
What you will learn
What you will cover
How you will learn
Duration and availability

Course of the month
Course directory
Public schedule and prices
Terms of business
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Course benefits:
In a tight economy with requirements to achieve the same work with
less staff, organisations need to increase productivity and output.
Successful organisations recognise that high performance teams provide
such improvements whilst still operating within the constraints set
by the management of the organisation.
This course will show you how to raise the measurable performance
of your teams through greater productivity and motivation therefore
needing less supervision.
Who should attend:
This course is aimed at:
- organisations wanting the best from their people
- supervisors who want the best from their teams
- teams who want to move to the next level of performance
Prerequisites:
There are no prerequisites for this course.
What you will learn:
On successful completion of the course, attendees will be able to:
- Benchmark the productivity of existing teams
- Set boundaries for self-managing teams
- Understand how high-performing teams work best
- Create a team of ideal size
- Understand and measure team types
- Understand and be able to implement an appropriate leadership
style
- Determine what to pay, what rewards to give and how to apportion
bonuses based on task, team and individual
What you will cover:
- Calculating and measuring productivity - output performance; sickness;
competency level; contribution to the team
- Setting Boundaries - limitations of existing company procedures;
legal requirements; self-imposed restrictions
- High-performing teams - current research; the NASA and Frizzell
experiences; the need to be recognised; long term monitoring and
measurement of performance to maintain and extend improvements
- Team size - creating the ideal team size; managing losses of team
members; introducing new team members
- Team types - identifying the value of different team members;
using a questionnaire to identify team types; 'is the selection
of the correct team type important when recruiting?'
- Leadership styles - recognising different leadership styles; knowing
what style to use in the various stages of team development; using
a questionnaire to measure your leadership style
- Rewards - the relationship between salary and bonus in obtaining
optimum performance; the value of instant rewards to mark recognition
of achievement; the ideal method to recognise the achievement of
the task, the team and the individual
How you will learn:
Learning is achieved through a combination of lecture sessions, interactive
case studies, team working, videos, and discussion of practical techniques.
Duration and availability:
Two days non-residential. In-house only.
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