Course benefits:
Working effectively with others is a key management role. But why,
when working with multi-national teams, do we encounter so many problems?
Why do some nationalities work well unsupervised, while others never
deliver on time?
This practical seminar looks at the different nationalities, their
personality, culture and working practices. It will provide you with
a valuable insight that will enable you to work better and more effectively
with a multi-national work force.
Who should attend:
This course is suitable for any supervisor or manager who works with,
or manages, a multi-national team or work force. It is also suitable
for anyone wishing to know more about how others think and behave in
a work environment.
Prerequisites:
There are no prerequisites for this course.
What you will learn:
On successful completion of this workshop, attendees will be able to:
- Describe the values that make up the culture in different countries
- Know the requirement different nationalities will have attending
the same meeting
- State the different view different nationalities will have to time
lines and project delivery
- Manage organisational culture to gain a better corporate understanding
- Use proven methods to gain improved productivity output
- Gain an insight into personality types and how behaviours vary in
different climatic zones
- Benefit from new data, which will help you understand and get the
best from multi-nationals
- Use a culture measurement tool within the organisation
What you will cover:
- National Cultures
- Examining the key elements that make up the culture of a company
- Climatic conditions - do they affect behaviour?
- Personality types
- Understanding the main personality types
- Personality types by country
- Traits of different personality types
- Behaviour and expectations at business meetings
- Requirements at the same meeting by different nationalities
- Why and how disagreements occur
- Company Culture
- Using a company culture to aid effectiveness
- Communication strategies
- Measurement of cultural understanding
- The Management of time
- Time lines and how they vary with different nationalities
- Methods to ensure work is delivered on time
- Body language
- Body language, the key to successful communication and understanding
- Some common body language gestures and their meaning
- If someone from the sub-continent of India shakes his head,
does it mean he disagrees? If someone from Scandinavia stays quiet,
is that a sign of agreement?
- Body Language from around the World
- Successful Management strategies
- Setting and measuring objectives
- Managing work and projects and ensuring delivery is on time
- Using diversity to get results
- Plans for implementatio
- Putting plans into action
- Measurement of results
How you will learn:
This intensive day is full of discussion, examples and anecdotes to
enhance the learning.
Duration and availability:
One day non-residential. In-house only.
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