Course benefits:
The range of available management techniques grows almost daily. Which
should managers employ? Which really provide benefits at an acceptable
cost? Which should be promulgated as the preferred approach throughout
an organisation?
This programme has been designed to enable new Managers to sample a
range of 'Management Subjects' and to be able to decide from these which
ones are appropriate and useful to the full management team. When this
has been done, a training course covering the required subjects, will
be compiled and delivered.
Who should attend:
Managers who wish to assess the range of management subjects and techniques
with a view to introducing common practice to their area of responsibility.
Prerequisites:
Personnel attending this workshop need to be of sufficient seniority
to be able to implement the process improvements and to measure the
added value contribution to their business.
What you will learn:
On successful completion of the course, attendees will be able to:
- Distinguish Management and Leadership
- Describe and assess a variety of management tasks and deliverables
- Discuss the pros and cons and select from a range of modern management
practice
What you will cover:
- Making Strategy work - The place of Strategy in a 7 phase implementation
structure; Turning strategic objectives into operational plans for
others to implement; Categorising and prioritising for action plans
and budgets
- The use of processes for improving management efficiency and effectiveness
- PRICE (Pinpoint, Record, Involve, Coach and Evaluate); Two dimensional
SWOT Analysis; Cause and Effect diagrams; Osborne's Brain Storming
- Session Conduct and Rules; SMART Objectives and the link with motivation
- How to improve Recruiting efficiency by 50% and how to avoid unfair
recruitment claims - Two methods for getting the right short list;
Use of psychometric tests and personality questionnaires; Four key
aspects of interviewing; The uses of pro forma question scoring; Use
of knowledge based questions
- Improving Productivity by using Performance Appraisal - The three
key measurement areas for success; Linking motivational theory and
SMART goal setting techniques to produce measurable results; Use of
key scoring system for consistency and performance evaluation; Tackling
poor performers
- The Management of others - Understanding the appropriate management
style; Using a process to manage effectively (leadership model); Creating
self managing teams and the use of team briefing; Appropriate delegation
and use of motivational techniques
How you will learn:
This is a day based on discussion and comparison. Little formal instruction
is involved and the course provides a forum for assessment of alternatives
without any 'hard sell'.
Duration and availability:
One day non-residential. In-house only.
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