Management Education

A sampler programme

Course contents:

Course benefits

Who should attend

Prerequisites

What you will learn

What you will cover

How you will learn

Duration and availability

Course of the month

Course directory

Public schedule and prices

Terms of business

Course benefits:

The range of available management techniques grows almost daily. Which should managers employ? Which really provide benefits at an acceptable cost? Which should be promulgated as the preferred approach throughout an organisation?

This programme has been designed to enable new Managers to sample a range of 'Management Subjects' and to be able to decide from these which ones are appropriate and useful to the full management team. When this has been done, a training course covering the required subjects, will be compiled and delivered.

Who should attend:

Managers who wish to assess the range of management subjects and techniques with a view to introducing common practice to their area of responsibility.

Prerequisites:

Personnel attending this workshop need to be of sufficient seniority to be able to implement the process improvements and to measure the added value contribution to their business.

What you will learn:

On successful completion of the course, attendees will be able to:

• Distinguish Management and Leadership
• Describe and assess a variety of management tasks and deliverables
• Discuss the pros and cons and select from a range of modern management practice

What you will cover:

• Making Strategy work - The place of Strategy in a 7 phase implementation structure; Turning strategic objectives into operational plans for others to implement; Categorising and prioritising for action plans and budgets
• The use of processes for improving management efficiency and effectiveness - PRICE (Pinpoint, Record, Involve, Coach and Evaluate); Two dimensional SWOT Analysis; Cause and Effect diagrams; Osborne's Brain Storming - Session Conduct and Rules; SMART Objectives and the link with motivation
• How to improve Recruiting efficiency by 50% and how to avoid unfair recruitment claims - Two methods for getting the right short list; Use of psychometric tests and personality questionnaires; Four key aspects of interviewing; The uses of pro forma question scoring; Use of knowledge based questions
• Improving Productivity by using Performance Appraisal - The three key measurement areas for success; Linking motivational theory and SMART goal setting techniques to produce measurable results; Use of key scoring system for consistency and performance evaluation; Tackling poor performers
• The Management of others - Understanding the appropriate management style; Using a process to manage effectively (leadership model); Creating self managing teams and the use of team briefing; Appropriate delegation and use of motivational techniques

How you will learn:

This is a day based on discussion and comparison. Little formal instruction is involved and the course provides a forum for assessment of alternatives without any 'hard sell'.

Duration and availability:

One day non-residential. In-house only.

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