Course benefits:
All organisations need to improve their performance. Key to this is
to get the best from staff, no matter how benign or difficult the economic
climate may be. The appraisal process can be a powerful tool in improving
performance through using it to set people up for success. But appraising
others can be a difficult task.
This course teaches you how to prepare for and to conduct an appraisal
interview and subsequently measure performance against objectives.
By following the messages taught on this course organisations have
a greater guarantee of improving performance and of achieving year-on-year
improvements in productivity and competency.
Who should attend:
Typical attendees should currently be managers, supervisors or team
leaders who have a responsibility for appraising and setting objectives
for their staff.
Prerequisites:
There are no prerequisites for this course.
What you will learn:
On successful completion of this workshop, attendees will be able to:
- Define the appraisal cycle
- Differentiate between alternative appraisal processes
- State the three components of the appraisal process
- Conduct a performance appraisal
- Carry out ongoing improvement and performance measurement
What you will cover:
- Appraisal cycle - relationship to company objectives; cycle steps
- preparation, appraisal, action
- Alternative appraisal processes - 360 degree; performance; criteria-based;
pro's and con's
- Components of the process - performance, competence, measurement
- Conduct of the appraisal - environment and facilities; planning
the room; informing the appraisee; having the evidence available;
completing the appraisal form; gaining sign-off; setting people up
for success
- Improvement and measurement - building for success; measuring performance
against targets; MBWA; improving existing systems and proceses
How you will learn:
Learning is achieved through a combination of formal lectures, exercises
and role play simulations, including completing appraisal documentation
to simulate the process.
Duration and availability:
One day non-residential. In-house only.
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