Course benefits:
With the current trend towards self-managed teams the role of the team
leader is changing from an operational one to a more facilitative, coaching
role.
Traditionally teams looked to their team leader to provide answers,
decisions and solutions for them. With the increase in empowerment,
individuals in teams are now being encouraged to take more personal
responsibility.
In order for these changes to provide benefits both for the organisation
and for the individual, and to ensure tiptop performance, it is important
for team leaders to develop effective coaching skills.
The aim of this workshop is to assist you in developing the skills
required to coach your team to their full potential.
This workshop will teach you coaching skills based on Sir John Whitmore's
excellent GROW model which has been used so successfully in coaching
both in the business and in the sporting world. You will practice new
skills and receive helpful feedback in a safe and supportive environment.
Who should attend:
Typical attendees will have job titles including team leader, shift
leader, foreman and section leader. The course is aimed at all who need
to develop and improve the skills of their team members.
Prerequisites:
There are no prerequisites for this course.
What you will learn:
On successful completion of this workshop, attendees will be able to:
- Explain how coaching and feedback can improve performance
- State the benefits of coaching for you and for members of your team
- Conduct a coaching session using effective questioning based on
the GROW model
What you will cover:
- What coaching is
- The Team Leader as a coach
- Coaching guidelines
- Raising awareness and generating responsibility
- Effective questioning
- The sequence of questions
- The importance of goal setting
- Overcoming barriers to coaching
- Feedback
How you will learn:
This course is relaxed, whilst interactive and enjoyable. It provides
an opportunity for attendees to practice new skills in a safe and supportive
environment through dialogue, discussion and practical re-enforcement
of the principles taught.
Duration and availability:
One day non-residential. In-house only.
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