Benefits Management

How to manage IS/IT investments to deliver real benefits

Course benefits:

Many projects are implemented, but how many really achieve the benefits claimed for them at the start of the development process? How can this happen?

One reason might be that the investment proposal failed to define exactly how the benefit would be achieved. Another might be that nobody thought to plan into the development the ways and means of assessing the benefits once the project was completed. Whatever the reasons, many projects fail to provide the expected return.

This programme will show attendees how to transform the process of getting benefits from there IS/IT systems into one where benefits are identified accurately, and actually delivered.

Who should attend:

This programme is suitable for business managers and project managers who are involved or concerned with maximising benefits from IS/IT investments.

Prerequisites:

Experience of benefit justification and proving is expected.

What you will learn:

On successful completion of the course, attendees will be able to:

Apply a framework and process that business and IS/IT managers can use together to manage benefits from IS/IT
Apply proven techniques to increase benefits delivered from information systems and technology investments
Formulate investment proposals that are realistic and acceptable
Integrate benefits plans with project plans and change management plans
Obtain further benefits from systems already planned or implemented
Relate business drivers and stakeholders' interest to successful benefit realisation
Experience the use of the techniques applied to their own projects

What you will cover:

The value of a Benefits Management process in increasing the business contribution from IS/IT
Ensuring information systems investments align with business objectives and organisational drivers
Identification, structuring and measurement of the range of benefits IS/IT can deliver
Determination of the changes in the organisation to realise the benefits
How to overcome the obstacles that can prevent the delivery of business benefits
The roles of business managers and IS/IT specialists in achieving investment benefits
Effective processes and best practice guidance in managing benefits over the application life cycle
Examples of the use of the process and techniques
The opportunity to practise Benefits Management techniques on attendees' projects

How you will learn:

The programme consists of an effective mix of theory and practice using lectures, examples and workshops to provide the opportunity for learning and then applying the approach and techniques to attendees' real IS/IT investments and plans.

Duration and availability:

Two days non-residential. In-house only.

John Ward, Professor of Strategic Information Systems and Director of the Information Systems Research Centre at Cranfield University, delivers this programme on our behalf. Please note that special pricing applies to this programme.